Shipping policy

SHIPPING POLICY

At NS-TRENDY, we are committed to delivering your premium artwork safely and swiftly to homes across the United States and Europe.

ORDER PROCESSING
All orders are processed within 3-5 business days after payment confirmation. Each canvas print is made-to-order with museum-grade precision, ensuring your artwork is crafted to perfection before it leaves our facility.

SHIPPING TIMEFRAME & RATES

🇺🇸 United States:
- Production time: 3-5 business days
- Transit time: 3-7 business days
- Total delivery: typically 6-12 business days
- FREE shipping on orders over $75
- Standard shipping: $7.95 below $75

🇪🇺 Europe:
- Production time: 3-5 business days
- Transit time: 5-10 business days
- Total delivery: typically 8-15 business days
- Standard shipping rates calculated at checkout based on destination
- EU GPSR representative: Honson Ventures, Cyprus

TRACKING
You will receive a tracking number via email once your order has been dispatched. Track your order anytime through the link in your shipping confirmation.

PACKAGING
Every artwork is securely packaged for gallery-level protection. We use reinforced, custom-fit rigid mailers with foam padding and corner protectors to ensure your canvas print arrives in pristine condition.

DAMAGED IN TRANSIT
In the rare event that your artwork arrives damaged, please photograph the damage immediately and contact us at support@ns-trendy.com within 30 days of delivery. We will arrange a replacement at no additional cost — see our 30-Day Damage-Free Guarantee.

CUSTOMS & DUTIES (Europe)
European customers may be responsible for any applicable customs duties or VAT charges levied by their local authorities. These charges are not included in the product or shipping price.

CONTACT
For any shipping inquiries, please contact: support@ns-trendy.com — we respond within 24 hours.